Saturday, August 21, 2010

Commercial Airline Being Sued: Part 1

The staff at Sky Limo Air Charter, your luxury private aviation company, just found out that a very unhappy commercial airline passenger is suing American Airline for $5 million. This Pierce County, Washington local is so frustrated over a fee and a lost bag that she’s taking matters into court. The class action complaint filed in federal court says “the airline has breached its agreements with its passengers every time they have lost or delayed luggage and failed to refund the passengers their baggage fee.” American Airlines is disputing the passenger’s version of events and stress the fact that passengers can always request a fee refund as part of a baggage claim. Court papers say the passenger paid $25 back in May for flights from Seattle, Washington to Grand Rapids, Michigan, but the bag wasn’t found when the traveler arrived. American Airlines informed her that they didn’t know where the bag was or if it would ever be returned. The passenger says she asked what can American Airlines do and she was told nothing could be done. Sky Limo found out the items in the bag were estimated at $800 and the passenger spent $300 for additional clothes and toiletries.

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